Shipping + Returns policy
 

 

Shipping

We ship worldwide. Please contact us for a shipping quote if your location isn't listed.  All items will be shipped with tracking and insurance, and all orders ship within SEVEN business days after purchase, unless we let you know otherwise.

Estimated Shipping Times: 
To the U.S.: 2-3 weeks
To Canada: 2-3 weeks
Everywhere else: 4-8 weeks or longer

If you need your order delivered faster or by a certain date, let us know immediately.

We are not responsible for customs or duty fees, or for postal transit times.

If we overestimate your shipping cost, we WILL GLADLY refund you the overage.

We are happy to combine shipping for multiple items. Please message us for a quote for combined orders. 

We do not ship to P.O. boxes.

 

Refunds and Exchanges

Vintage pieces are expected to have some wear for their age, and we MAKE EVERY EFFORT TO describe in detail the condition of each piece. 

We do not give refunds and do not accept returns BUT ARE MORE THAN HAPPY TO MAKE EVERY EFFORT WE CAN TO ENSURE YOU ARE HAPPY WITH YOUR PURCHASE.

If an order arrives with damage from shipping, you must contact us within 48 hours with damage details and photos.  (Claims may require additional photos and information.)  No claims can be made after 48 hours after package's arrival. Keep the original packaging, since the carrier may have to pick up damaged packages for a claim. 

In the event that an item is returned to us as an unclaimed/returned package, we are not responsible for any shipping fees, and the buyer will be responsible for a restocking fee of $25 per smaller item and $50 per larger item. The item will be immediately re-listed, unless the buyer asks for the item to be reshipped at the buyer's expense. 

Refunds on damaged parcels or unclaimed/returned packages may take 30 days or longer.

We have tested all lighting and electronics to ensure that they are in working condition, unless we've stated otherwise in the item description. It is the buyer's responsibility to make sure that each piece is up to safety codes and regulations.